e-Court: we prepare your claim, you file it

What do you provide to Saldora?

You provide invoices, customer details, transaction documents and previous payment information. We agree the claim amount and the scope of the claim preparation. You nominate the account for recovered funds and inform us about later payments or changes in circumstances.

We prepare the claim, you file it

We handle the claim wording, explanation of the debt and identification of evidence. After your approval we hand you the finished e-court claim file. You file it yourself through your own e-court account; Saldora does not file the claim or conduct the court proceedings.

The e-court operates Poland’s electronic payment order procedure, known as EPU. Claims are submitted through its system with the required signature and fee. An email to the court is not a substitute.

e-Sąd — informacje dla powodów

The court decides on the payment order

The court assesses the claim and decides whether to issue an order. You conduct the proceedings before the court. If the debtor pays, you record the payment in the panel. If an objection arises or another procedure is needed, we help you assess the position and agree the next steps; enforcement is not assumed to follow automatically.

You nominate a bailiff; we refer the case

Once a final payment order with an enforceability clause is obtained, we check the current balance. If it is still unpaid, we handle the enforcement application to the nominated bailiff. The choice must comply with statutory limits. Enforcement itself is conducted by the court bailiff.

e-Sąd — nakaz, klauzula wykonalności i egzekucja

A fixed service price and separate fees

The claim preparation price depends on the debt band and covers preparing the e-court claim file for you to file. The agreed service also handles referral to the nominated bailiff once an enforceable title is obtained. Court fees and enforcement costs are separate. If action outside the e-court becomes necessary, we agree it with the creditor before proceeding.

The court fee and what counts towards the amount in dispute

The fee in the electronic writ-of-payment procedure depends on the amount in dispute. Fixed fees apply up to a threshold; above it the fee is a percentage of the amount in dispute, rounded up to a whole zloty and subject to an upper cap. The full current table of bands is further down this page — we generate it from the module that calculates the fee in your case, so it cannot drift from reality.

What counts towards the amount in dispute determines the fee. Interest claimed alongside the principal is excluded. The flat compensation is included — it is a separate monetary claim. So for a PLN 24,600 invoice with several hundred zloty of accrued interest, the amount in dispute is calculated from the principal together with the compensation, not from the full amount of the demand.

The court fee is the creditor's cost, which the court then awards against the debtor along with the debt. It is not part of Saldora's service price and is never our revenue. We calculate the amount in dispute and the fee in the case before filing, so you know what you will pay the court before you decide.

What you need for the claim to pass validation

The most common source of trouble is not the law but missing data. The defendant must have a full address — street with number, postal code and town. A company needs its full registered name and identifier; a sole trader's details differ from a company's, and the claim package is built along a different branch.

You also need a coherent description of the basis of the claim: where the debt comes from, what was delivered and when, and which documents evidence it. The claim lists evidence — invoices, the contract, an acceptance protocol, correspondence. "The invoice is unpaid" is not a basis for a claim, only a statement of its effect.

Saldora validates the package structurally before filing and lists what is missing, rather than sending a claim that bounces off the system. Where something cannot be established from the case data — for example the details of the person filing on the creditor's side — we omit the field and flag it in the checklist. We never invent data destined for a court.

What happens after the claim is filed

Once the claim is accepted, the e-court issues a payment order. The debtor may object; the order then loses force in the contested part and the case moves to ordinary proceedings before the competent court. That is a realistic scenario for disputed claims and worth weighing before you pay the court fee.

If no objection is filed, the payment order becomes final. The next step is obtaining an enforceable title and referring the case to a bailiff — covered in our guide to payment orders and enforcement. The electronic procedure does not replace enforcement; it closes the stage of establishing that the debt exists.

It is also worth remembering that the entire litigation path rests on a single state web service whose terms and availability are outside our control. That is why the prepared claim package is a file that stays yours: even if the integration stopped working, you hold a validated document ready to file.

E-court filing fee: the bands

Rounded up to a whole zloty, capped at 25 000 zł. Interest claimed alongside the principal is excluded from the amount in dispute; the flat compensation is included. The court fee is the creditor's cost, subsequently awarded against the debtor — it is not part of Saldora's price.